Service 02 · Social Media Comment AI
Keep up with every comment — without living in the comments.
MIDUS monitors comments in real time and drafts on-brand replies. You review and approve each one with a single tap.
The problem
Comments on TikTok, Instagram and Facebook pile up faster than anyone can reply, and engagement slips.
What the system does
- Watches new comments on the accounts you connect
- Drafts replies in your brand voice
- Flags complaints, questions and sales opportunities
- Lets you approve, edit or skip each reply
Example workflow
Illustrative workflow- 01
New comment posted
- 02
AI sorts it (question, praise, complaint)
- 03
Reply drafted in your voice
- 04
You approve, edit or skip
- 05
Reply posted
An example of how this can work. The actual steps are designed around your tools and process.
Human oversight
Nothing posts without your approval. Complaints and sensitive comments are flagged for a person to handle directly.
Good fit for
- Creators and brands with busy comment sections
- Shops running ads that attract product questions
- Local businesses that want to stay responsive on social
- Teams where one person manages several accounts
- Stay engaged with your audience
- Replies always sound like your brand
- You approve everything before it posts
Free AI Playbook
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Let's see if this fits your business.
A practical discovery call about your workflow, your tools and whether this system is the right place to start.